Returns & Exchanges
We want you to love your look, which is why we offer a 30-day window for returns or exchanges on most items in their original packaging. Please note that for hygiene reasons, certain beauty products must be unopened and unused to qualify for a refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be generated for you to download and print at home.
- 3.Package Your Items
Securely place your items in the original mailer or a similar box, ensuring all components are included, and attach the shipping label.
- 4.Drop Off & Refund
Drop your package at any authorized carrier location; your refund or store credit will be processed within 5-7 business days of receipt.